You need to rule out if there is overfilling of the testing chamber. If yes, please click here.


If not, then it could be one or more of the following.


I perform a test, but I do not get a result on the app. This is because:


1- There is no  change in color due to the following reasons:


  • Sample volume is not sufficient
  • One or more of the chemicals are running low

            Examples:

           

            

               

                   




  • The parameter's level is not within the kit's reading range

                



2- Test colors are unusual due to the following reasons:

  • Sample volume is not sufficient

            Examples:

                 .  


               

  • One or more of the chemicals are running low

            Example:


  • Magnetic Stirrer is missing or stirrer rotor is not spinning

            Example:


  • Chemicals are not assigned in their correct positions or missing 
  • Test kit is old or contaminated 

            Example: