Mobile Apps Download the App from Google Play or App Store. Dashboard URL: https://dashboard.reefkinetics.com/welcome
Fri, 11 Jan, 2019 at 11:38 AM
The below guide will help you connect your apex device to your Reef Kinetics account. Once you complete the setup, you can view your Apex probe readings dir...
Tue, 25 Feb, 2020 at 5:03 PM
Kindly follow the below steps ONLY IF requested by our customer support team. Download the image from : Refer to email@example.com t...
Thu, 26 Dec, 2019 at 2:19 PM
Please make sure your WiFi is in range. If you have any WPS (Wifi Protected Setup) on your router, try disabling it.There's usually a WPS button at t...
Wed, 29 May, 2019 at 1:25 PM
Please make sure you have the latest update of the Reef Kinetics Cloud Controller app. 1- Login to the app 2- Go to the left menu 3- Click on My Account...
Fri, 22 Mar, 2019 at 11:46 AM
If you are trying to connect your ReefBot to wifi and you get a white/blank screen. Turn off your wifi on your mobile phone and then turn it back on again. ...
Thu, 21 Feb, 2019 at 6:19 PM
The LED's are solid blue but the device does not appear to be connected on the app, and does not start a test, what does that mean?
Your firewall or network settings might be blocking the device's connection. Please contact your service provider to remove restrictions if any. Also...
Wed, 29 May, 2019 at 1:27 PM
If your LED indicators is consistently red, kindly fill out the customer support form indicating the issue and our team will help with the troubleshooting.
Tue, 27 Nov, 2018 at 3:58 PM
I am getting a notification on the Reef Kinetics App that my waste is full and I cannot perform a test, what do I do?
Log in to the App Go to the Bot and click on Maintenance Click on "Empty" next to Waste You will now be able to perform a test
Tue, 27 Nov, 2018 at 4:01 PM
I am getting a message on the Reef Kinetics App that my Syringe needs replacement and I cannot perform a test, what do I do?
- Log in to the App - Go to the Bot and click on Maintenance - Click on Replace next to Syringe - You will now be able to perform a ...
Tue, 27 Nov, 2018 at 4:02 PM